What is Jagriti?
The objective of the project has been to establish and help operate sustainable
community-owned, people-centric projects in the rural and semi-urban areas
The project has been envisioned to cater to the social, economic and development
needs of the villages through a set of B2C, C2C and G2C model, thus bringing about
a significant paradigm shift in the delivery/ exchange of these services with the use
These services are brought to the people by the "Jagriti E-Sewa" kiosks. The kiosks are
located at places in the villages where there is a sizeable flow of public on regular basis.
Normally a kiosk is expected to cater to a population of about 20,000, or a radius of
about 3 km. Bus stands,Banks, revenue offices and link roads have been observed to be
the best locations for the kiosks.
The whole system operates on 'Appropriate Technology deployment' concept. For example,
ordinary telephone lines are used for intranet operation, the software doesn't require any
On the kiosk front, a place with adequate seating capacity (approx 10'x 10') is recommended.
A computer ( P-III or equivalent), Inkjet Printer, Scanner and a UPS for back-up is the only
recommended equipment at kiosk. The kiosk, software and services can be operated by any
individual who already has basic skills on computer operations.
The services to be made available in any state depend upon the location-specific needs
of people of that area. In specific reference to Punjab,the following IT-enabled services
- Punjabi e-mails: sending and receipts.
- Delivery of Prepaid cards: Cell Phone, VCC, Internet, Internet Phone.
- Booking of travel seats: Buses to Delhi Airport, Railway Tickets.
- Life Insurance policies
- Agricultural input/ produce linkages.
The same infrastructure can be used for extending e-governance services. The project is
self-sustaining and as such doesn't require any investment from the Government. However,
normally a MoU is signed with the Distt Administration. This MoU essentially lays down the
responsibility areas and the interfacing mechanism between Jagriti and the Govt.
Jagriti e-Sewa in Punjab
Jagriti e-Sewa project is already operational in five Districts of Punjab (India) namely, Jalandhar,
Ludhiana, Nawanshahar, Kapurthala & Amritsar. The project will reach five more districts by
About 800 Jagriti E-Sewa centers have been planned in Punjab during the financial year
2003-2004. The work will extended to 3,000 location by the Year 2004-2005.
Jagriti e-sewa core team values your interest and participation in the project. As an
upcoming, knowledge-based organization, we welcome new ideas, opportunities
and feedback for improving the quality and content of Jagriti. We will welcome any new
initiatives and proposals for extending participation in new areas outside Punjab.